demonstrating our values; asphaleia's accreditations

At asphaleia, we are proud to hold several respected accreditations that reflect our dedication to quality, people, ethical standards, and digital security. These certifications are more than just badges — they represent our person-centred and quality-focused values and the asphaleia 'way of working'. Here’s a summary of what each one means and why it matters.

matrix standard: supporting high standards in advice and guidance

The Matrix Standard is the UK’s national quality standard for organisations that deliver information, advice, and guidance (IAG). Being accredited with the Matrix Standard demonstrates that we provide high-quality support services that help young people make informed decisions about their lives.

The Matrix Standard confirms that our service users receive consistent, impartial, and effective guidance — a reflection of our deep commitment to positive outcomes and impact.

investors in people: valuing and developing staff

People are at the heart of what we do. That’s why we’re proud to be accredited by Investors in People (IiP). This globally recognised standard shows that we prioritize the growth, wellbeing, and engagement of our team.

It’s a clear sign that we foster a positive working culture, invest in leadership, and support career development — all of which help us deliver better services to young people and partners.

living wage employer: fair pay

As a Living Wage Employer, we ensure that everyone working for us earns a wage that meets the real cost of living. This is more than a policy — it’s a statement of value.

cyber essentials: protecting data

In an increasingly digital world, security is crucial. Our Cyber Essentials certification shows that we take cybersecurity seriously and have robust measures in place to protect our systems, data, service users and partners.

This UK government-backed scheme reassures those we work with that we are protected against the most common cyber threats — and that we are proactive in safeguarding sensitive information.

These accreditations are not just isolated achievements — they’re everyday practices. We’re proud to uphold these standards as we continue to grow and support the communities we serve.